# Lumbus

> Lumbus is a travel eSIM store operated by Lumbus Technologies Limited, a UK registered company (Companies House No. 16793515, registered office: 128 City Road, London EC1V 2NX, United Kingdom). It sells prepaid mobile data eSIMs for 200+ countries and regions — 2,000+ plans including unlimited options — and has been live since October 2025.

## Key facts

- Checkout requires no account. The eSIM is delivered by email within seconds of payment.
- Installation is via a one-tap link (primary method) or QR code (backup). Most modern iPhones, Samsung Galaxy and Google Pixel phones support eSIM; there is a device checker at https://getlumbus.com/device
- Plans run on local mobile networks in each destination. Each plan page lists the actual operators the plan uses.
- Payments are processed by Stripe (cards, Apple Pay, Google Pay). Lumbus does not store full card details.
- Refunds and cancellation follow UK consumer law (Consumer Contracts Regulations 2013); details at https://getlumbus.com/refund-policy
- Most plans can be topped up without installing a new eSIM.
- Unlimited plans include a daily full-speed data allowance, then unlimited data at reduced speed (1 Mbps); the allowance resets every 24 hours.
- The website, apps and support are available in 6 languages: English, Arabic, Spanish, French, Italian and Chinese.
- Support is 24/7 via live chat and support@getlumbus.com
- Mobile apps: iOS https://apps.apple.com/app/id6754379325 and Android https://play.google.com/store/apps/details?id=com.lumbus.app
- Customer reviews: https://www.trustpilot.com/review/getlumbus.com
- Public company record: https://find-and-update.company-information.service.gov.uk/company/16793515

## Main pages

- [Destinations](https://getlumbus.com/destinations): browse eSIM plans by country or region
- [Europe eSIM](https://getlumbus.com/destinations/europe): one eSIM covering dozens of European countries, several coverage options
- [Middle East eSIM](https://getlumbus.com/destinations/middle-east): regional eSIM for the Middle East, including a dedicated Gulf/GCC plan
- [Asia eSIM](https://getlumbus.com/destinations/asia): multi-country eSIM for Asia, from Southeast Asia to Japan, South Korea and India
- [International eSIM](https://getlumbus.com/destinations/global): global eSIM covering 100+ countries on one plan
- [Plans](https://getlumbus.com/plans): full plan catalogue
- [Device checker](https://getlumbus.com/device): check if a phone supports eSIM
- [How it works](https://getlumbus.com/how-it-works): buying, installing and using a Lumbus eSIM
- [Help](https://getlumbus.com/help): FAQs and troubleshooting
- [Blog](https://getlumbus.com/blog): guides on eSIMs, roaming and travel data
- [About](https://getlumbus.com/about): company details
- [Security](https://getlumbus.com/security): how payments and personal data are handled
- [Lumbus for Business](https://getlumbus.com/business): team and bulk eSIM provisioning
- [Partners](https://getlumbus.com/partners): partner program
- [Affiliate program](https://getlumbus.com/affiliate-program)
- [Contact](https://getlumbus.com/contact): support, partnership and privacy contacts